HCA/Administration Assistant

Location London
Job-type Permanent
Salary Circa £25 000
Reference J348492
Date Published over 2 years ago
Location: London
Salary: Circa £25 k + a range of additional benefits to support your family, finances, health and wellbeing
Working Pattern: Full time with Flexible working options available (over 5 days)

TTM is extremely excited to have partnered with a very prestigious and inovative Imaging Company based in Central London who are looking for an enthusiastic Healthcare & Administration Assistant who is passionate about providing the Centre patients with welcoming and positive experience, enjoys working as part of the team and can support the Radiographers with the completion of pre-scanning paperwork and preparations for the examination.
You will assist with a full range of administrative, office and reception tasks dealing with all Centre incoming enquiries, following billing protocols, compiling reports and updating trackers.
Your Role Will Include:
·Front desk operation tasks ensuring high quality of customer service at all times and providing support to the Centre team with enquiries and requests, appointment scheduling, referrers updates and keeping the reception and patients area tidy and professional
·Delivering patients-focused care by putting patients at ease through explaining procedures, adapting to the needs of the individuals and anticipating patient's anxieties and helping them prepare for the examination
·Assisting the Radiographers with preparing patients for examinations, chaperoning, patients manual handling and monitoring appointments times
·General office administration and maintenance, handling incoming and outgoing post and deliveries, keeping patients, telephone and e-mail enquiries trackers up-to-date
·Supporting patients with insurance claims payments, raising invoices, taking cash and assisting finance team daily PDQ reporting
·Following office and H&S policies and procedures making suggestions for improvements or corrections as necessary
Our Client offers an extremely generous Benefits package:
• 33 days holiday (including bank holidays)
• Private Medical Insurance with Bupa
• Employee Assistance Programme (EAP)
• Smart Health accessible via the YuLife app offering:
• 24/7 UK-based GP - private prescriptions delivered to your door
• Second medical opinion
• Mental health support
• Health check
• Nutrition plans
• Fitness programme
• Regular surveys to seek feedback from employees around how we are doing, where could we improve, what are common challenges in the workplace
• Scope for career progression and skills development
• Study support

If this sounds attractive and you think you have the necessary skills, please apply now!





TTM Healthcare is an Equal Opportunities Employer.