Western HSC Trust

TTM Healthcare and the Western HSC Trust Welcomes You

Here’s Everything You Need to Know About Working and Living in the Region. TTM Healthcare welcomes you to the NHS Western Trust (WHSCT) in Northern Ireland - and to exciting times ahead. We’d like to make sure you have all the support you need to make settling into your new home as easy, convenient and enjoyable as possible. To help, we’ve put together some information, advice and useful links on life in the Western Trust region of Northern Ireland - and which you’ll find valuable as a newcomer. From public transport to healthcare and everything in between – it will help you manage your early days here with ease.

Remember – we’re just a click away. If we can help you with any other queries or more specific information, please email Nicola.Gormley2@westerntrust.hscni.net.

​About the Western Trust (WHSCT)

One of 5 NHS Trusts in Northern Ireland, The Western Health and Social Care Trust provides health and social care services to the Western region of the country. With a staff of over 9,690 (full time and part time), the Trust delivers integrated health and social care to approximately 294,417 citizens in the region. Each year it handles approximately 100,000 inpatient and day case admissions, 20,000 operations, 220,000 outpatient appointments, 120,000 emergency department attendances, 300,000 imaging tests, 20,000 renal dialyses and 4,000 births

The Trust delivers services to its population from 7 hospitals, 11 health centres and clinics, 8 children’s homes, 30 day centres, 8 residential homes and 1 hostel, 6 training centres, 12 administration hubs as well as directly into thousands of people’s homes. Each year the Trust provides support to people in communities through approximately:

  • 1,800 residential and nursing home placements

  • Domiciliary care services to 4,500 people in their home

  • £4.5 million annual spend on community equipment

  • 245,000 community allied health professional contacts

  • 17,000 social work contacts

  • 390,000 community nursing and health visitor contacts

  • 7,000 mental health assessment referrals

​The Trust is committed to delivering safe, timely, high quality and cost-effective care, while its higher purpose is always to improve health and well-being and reduce inequalities by using its size as a force for good. To achieve this it works in partnership with other organisations such as those responsible for housing and education.

​The main hospitals within the Western HSC Trust are:
  • ​Altnagelvin Area Hospital

  • Gransha Park

  • Tyrone and Fermanagh Hospital

  • Omagh Hospital and Primary Care Complex

  • South West Acute Hospital

​Whatever your area of practice and regardless of the stage you have reached in your career – you can look towards many stimulating, challenging and rewarding opportunities within the Western Trust. And whether you’re helping to push the boundaries of nursing practice or providing high quality day to day care – there is so much to offer. ​

Currency and How to Open a Bank Account

​The local currency in Northern Ireland is pound sterling (£/GBP). Local shops will not accept Euro. Northern Ireland is the cheapest part of the UK to live in with the lowest cost of housing. To give you an example of how much a pound will buy you, a cup of coffee will cost you approximately £2.50 and a meal in an inexpensive restaurant will range from £10 – £15 per person. You can expect a typical weekly grocery shop for 1 person to cost around £50 - £60 per week. ​

You can find more on the cost of living in Northern Ireland at: https://www.numbeo.com/cost-of-living/in/Derry-Ireland

​To ensure you are paid your salary efficiently you will need to open a UK bank account. The Trust will help you do this by arranging an appointment at one of the local banks, and you will be sent details of this. You will then need to visit the bank to activate your account as soon as possible and verify your identity. Be sure to take the following with you:

  • Passport as proof of ID

  • A letter from Western Trust confirming your employment and initial address.

The main banks in Northern Ireland include Bank of Ireland, Danske Bank, AIB, Halifax and Santander amongst others.

Cash machines are available throughout the Region, but not all are free to use – some charge fees. For your own security, be sure to hide your pin number when keying this into the cash point machine. ​

How To Get Medical Care

You will need to register with a doctor – known as a GP – as soon as possible, especially if you are taking medication that needs a prescription. Your GP will be able to treat most illnesses but may refer you to a hospital if you require tests or if your medical condition is more serious. You will not need to pay to see a doctor as this is covered by the National Insurance contributions you make which will be deducted from your salary. You will need to visit the nearest GP and ask to join as a patient. Be sure to have these documents with you:

  • Your passport/VISA

  • Your BRP Card

  • Your Tenancy Agreement (the signed copy of your tenancy agreement for Trust accommodation or private rental accommodation)

  • A Bank Statement OR utility bill (letter from your copy showing your current address) OR a letter from Western Trust confirming your employment and address.

It can take 2-3 weeks to register you as a new patient so please apply at the GP during your first week in the country.

As soon as you are registered, you’ll receive a medical card with a Health and Social Care Number (HCN) – which you will need to show when you visit any medical facility. Most GP practices are open Monday – Friday and hours will vary between 08:30 am and 5:30pm. ​

If you work in the Altnagelvin Area Hospital or Gransha Park Hospital, your nearest GP practice is:

  • O'flaherty, K. (028) 71314950 - Glendermott Medical, Waterside Health Centre

  • Mccallion, N. (028) 71314930 - Cityview Medical, Waterside Health Centre

  • Healy, M. (028) 71314910 - Riverfront Medical, Waterside Health Centre

  • Connolly, D. (028) 71314910 - Riverfront Medical, Waterside Health Centre

  • Dolan, D. (028) 71314910 - Riverfront Medical, Waterside Health Centre

  • Boyle, N. (028) 71314950 - Glendermott Medical, Waterside Health Centre

  • Herron, N. (028) 71314950 - Glendermott Medical, Waterside Health Centre

  • Daly, C. (028) 71314910 - Riverfront Medical, Waterside Health Centre

  • Cosgrove, P. (028) 71314930 - Cityview Medical, Waterside Health Centre

  • Rodgers, B.(028) 71314910 - Riverfront Medical, Waterside Health Centre

  • Mcneill, L.(028) 71314930 - Cityview Medical, Waterside Health Centre

  • Canavan, S. (028) 71314930 - Cityview Medical, Waterside Health Centre

  • Sweeney, C.(028) 71314930 - Cityview Medical, Waterside Health Centre

  • Courtney, C.(028) 71314930 - Cityview Medical, Waterside Health Centre

  • Campbell, B.(028) 71314950 - Glendermott Medical, Waterside Health Centre

  • Kennedy, C.(028) 71314910 - Riverfront Medical, Waterside Health Centre

If you work in the South West Acute Hospital, your nearest GP practice is:

  • ​Dr Cromie, Dr O’Kane, Dr Simpson, Dr Scott: 028 8954 1207, Brookeborough & Tempo Primary Care Services

  • Dr Khew, Dr E Cunningham, Dr K Sweeney, Dr L Ferguson: 028 6774 8250, Cuilcagh Medical Practice

  • Dr Morgan: 028 8289 8137, Dromore & Trillick Surgery

  • Dr King, Dr O’Hare: 028 6863 1234, Ederney Practice

  • Dr Toal, Dr Maguire: 028 6632 7190, Erne Health Centre

  • Dr Porteous, Dr McCaffrey, Dr Latimer: 028 6772 1566, Maple Healthcare Lisnaskea & Newtownbutler

  • Dr McCaw, Dr Haigney, Dr Sprice: 028 6862 1212, Irvinestown Health Centre

  • Dr Otto, Dr Hardman, Dr Joosten: 028 6865 8382, Rathmore Clinic Belleek

If you are involved in an accident or become ill and need emergency medical assistance, please visit your nearest emergency department or dial 999 for an ambulance. 

How to Register with a Dentist

​As well as a GP, you should also register with a dental practitioner or dentist. u can choose from:

  • ​An HSC Dentist – you and your family will be treated for a fee set by the Department of Health, which subsidises this treatment. Treatments available from your Health Service dentist include:

  • A Private Dentist - you and your family will be treated for a fee which is NOT regulated by the Department of Health and is not subsidised. A private dentist may also provide specialist treatments and cosmetic dentistry that is not available under the Health Service.

​Some dentists in your area are:

  • Timber Quay Dental Practice - 1-2 Timber Quay, Strand Road, Derry, BT487NJ

  • Dental Health Matters - 86 Spencer Road, Londonderry, BT471AG

  • Waterside Dental Surgery - 17 Glendermott Road, Londonderry, BT471BB

  • The Aiken Dental Surgery - 4a Woodburn Park, Londonderry, BT471PS

  • Foyle Orthodontics - Foyle Orthodontics, 31 Spencer Road, Waterside, BT476AA

  • Martin F Higgins Dental Surgery - 30 Clooney Terrace, Londonderry, BT476AR

  • Maguire Dental Care - 7 Ebrington Terrace, Londonderry, BT476JS

  • Viso Dental - 5 Pump Street, Londonderry, BT486JG

  • Bishop St Dental Care - Bishop St Dental Care, Bishop Street, Londonderry, BT486PR

  • Abercorn Dental Surgery - 59 Abercorn Road, Londonderry, BT486TQ

  • Great James Street Dental - 16 Great James Street, Londonderry, BT487DA

  • Deidre Ball Dental Practice -1 Queen Street, Londonderry, BT487EF

  • North West Orthodontics - 25 Clarendon Street, Derry, BT487EP

  • Clarendon Dental Surgery - 13 Clarendon Street, Derry, BT487EP

  • Foyle Dental Spa - Foyle Dental Spa, 16c Queen Street, Londonderry, BT487EQ

  • Beechwood Dental Surgery - 47 Clarendon Street, Londonderry, BT487ER

  • Kevin ‎Cassidy Dental Practice - 8 Clarendon Street, Londonderry, BT487ET

  • Quayside Dental Care - 87 Strand Road, Londonderry, BT487NN

  • Unit 5 Timberquay - Unit 5 Timberquay, Strand Road, Londonderry, BT487NR

​To find out details of an HSC Dentist with whom you can register, visit: www.hscbusiness.hscni.net/services/2070.htm

​How to Rent Property in the Area

​As a new member of the Western Trust team you will be staying in Trust Nurses Home accommodation on the grounds of either Altnagelvin Hospital or South West Acute Hospital for 6 weeks. This will give you time to look for a rental property. As you will need to move out of your Trust accommodation at the end of the 8-week period, you should start looking for rental property during your first week in the country.

​Property prices in Northern Ireland are well below those in other areas of the UK and in the Republic of Ireland. In the Derry/Londonderry Region of Northern Ireland you can rent a 3-bedroom house from approximately £450 to £550 a month.

​To look for rental property in your area contact one of the local estate agents below:

  • Oakland Estate Agents, 20 The Diamond. 028 7126 7979

  • Paul O'Keefe Estate Agents,3 Glendermott Rd. 028 7131 8530

  • Locate Estate Agents, Cityside, 3 Queen Street. 028 7131 2211

  • E O'C Estate Agents, 43 Carlisle Rd. 028 7126 2366

  • Donnybrook Estate Agents, 31 Carlisle Rd. 028 7137 7979

  • Midas Estate Agents Derry, 38 Foyle Rd. 028 7135 7872

  • Daniel Henry, 34 Spencer Rd. 028 7134 7539

  • Donnybrook Estate Agents, 31A Carlisle Rd. 028 7137 7979

  • Montgomery & McCleery Estate Agents, 82 Duke St. 028 7134 2333

  • John V Arthur Estate Agents & Lettings, 150 Spencer Rd. 028 7134 1947

  • Robert Ferris, 3 Ebrington St. 028 7134 2444

  • Quigley Robert, 35 Spencer Rd. 028 7134 1992

  • City Property Estate Agents, 9 Shipquay St. 028 7126 1819

  • Quicklisters Estate Agents, 2 Clarendon St. 07766 201999

  • Alexander Gourley, 98 Spencer Rd. 028 7134 6612

  • Cullen Property Services, 32 Argyle St. 028 7126 6450

  • Propertyinmind.com, 33A Waterloo St. 028 7136 5900

  • 4 College Terrace Derry Rooms to Let, Londonderry. 028 7126 1167

  • Foyleview Properties, Londonderry. 028 7126 5309

  • Easy Lets NI Ltd, Londonderry 07725 640436

  • DerryProperty.com, Londonderry. 028 7137 1706

  • Other sources: www.propertypal.com/londonderry orwww.gumtree.com/private-house-to-rent/county-londonderry

You should also look out for adverts in shop windows or on notice boards and ‘to let’ boards outside properties. Ask friends and colleagues too – they may well know of accommodation available. Important to Know:

  • ​Be clear on the kind of place and space you need - the size, type and location.

  • Think about your budget and what you can afford.

  • Be sure to choose a place that is convenient with regards to getting to work, schools, shops and public transport. Think about how close you are to friends, family, medical care, availability of secure parking and your social life.

  • All private landlords must register immediately prior to the letting of a new tenancy.

  • Landlords normally ask for a deposit equivalent to 1-2 months’ rent up-front to secure a property. PLEASE CONSIDER THIS WHEN APPLYING FOR A SALARY ADVANCE

  • You will also have to pay 1 month’s rent in advance.

  • You may be required to provide references or name a guarantor. A guarantor can be a family member or friend who will offer a commitment to pay the landlord your rent if you are unable to do so. A guarantor cannot be your employer or a work colleague unless they are a friend or a family member and acting on your behalf in that way. If you do not know anyone who can act as a guarantor, the letting agency will accept your application if you can provide a double security deposit + 1 month’s rent in advance (equal usually to 3 months’ rent in advance).

You will need to give your Letting Agent the following details:

  • ​Job title: staff nurse

  • Annual Salary: £24,907

  • Employer: Western Health & Social Care Trust (Name of hospital)

  • Permanent contract

​Tell the letting agent that you will be living in the country for the same amount of time given on your CoS and VISA. This will give the landlord peace of mind that you will be staying in the property for the term of the lease.

​How To Take Public Transport

​Getting around in Northern Ireland is so easy! The country has an excellent bus and rail service operated by Translink. Running countrywide, the service includes Ulsterbus, Goldline (connecting NI's major destinations and Dublin), Belfast's Metro Bus and Glider services and NI Railways.

​To get timetable details, travel costs and general information about using public transport, visit: www.translink.co.uk or www.inyourpocket.com/belfast/getting-around/Northern-Ireland-Public-Transport

How to Get a Local Taxi

​Taxis are also an economical option for short journeys. Taxis charge meter-reading fares. If a taxi doesn’t have a meter, be sure to ask the fare to your destination before setting off. Taxi ranks are also available within the city or at some points of entry and are London-type black cabs. Some taxi companies in the Western Trust area include:

  • Foyle Taxis: 028 7127 9999

  • City Cabs: 028 7126 4466

  • Nippy Taxis: 028 7132 9438

  • Derry Taxis: 028 7126 0247

  • Maiden City Taxis: 028 7126 1666

​How to Find Children’s Day Care

Child minding is the largest form of registered day care for children aged 0 – 12 years. Registered child minders are self-employed day care providers who work in their own home to provide care and learning opportunities for other people’s children within a family setting. Child minders by law must be registered with the local Health and Social Care Trust.

​To get help with choosing a child minder you should contact The Child Minding Association (NICMA) – an organisation that supports child minders, parents and children. They will give you details of child-minding services that have vacancies. ​The Child Minding Association (NICMA): 16 – 18 Mill Street, Newtownards, Co. Down, BT23 4LU | Tel: 028 91811015 | Email: info@nicma.org | Website: www.nicma.org

​You can also place your child at a day nursery, playgroup or crèche. Day nurseries are usually privately run and provide day care for children aged between 6 weeks and 5 years old. Many also run after school clubs for primary school-going children aged 4 to 11 years. ​To find out more visit www.nidirect.gov.uk/information-and-services/childcare/types-childcare

How to Enrol Children for School

​Northern Ireland offers an excellent education system and schooling is usually FREE of charge. It is compulsory for all children in Northern Ireland aged between 4 and 16 years old to attend school. All Northern Ireland schools follow the Northern Ireland Curriculum - based on the National Curriculum used in England and Wales. Children work towards General Certificates of Secondary Education (GCSE’s) by age 16. To make sure you secure a place for your youngsters, you should start planning as soon as possible.


​Pre-school education is available for children aged 3 – 4. Some of this is free and some will be at a charge. Pre-school education is normally provided in nursery schools, but depending on your child’s birthday, some is provided in primary schools as a ‘reception class’. Pre-schools in your area include:

  • Belmont Nursery School

  • Foyle Day Care, Altnagelvin Hospital

  • Lisnagelvin Nursery School

  • Happy Days Childcare Centre

  • Hill Top Nursery

  • Wee Bears Day Nursery

  • Carnhill Nursery School

  • YMCA Childcare

  • Trench Road Controlled Nursery

  • Surestart

  • Strathfoyle Nursery School

Primary School

​All children who are 4 years old on or before the 2nd of July must begin their primary education from the beginning of the school year following their 4th birthday. Primary School Education is divided into three key stages:

  • Foundation stage: year 1 and 2

  • Key stage 1: years 3 and 4

  • Key stage 2: years 5, 6 and 7

​Primary Schools in your area include:

  • St John's Primary School

  • Holy Child Primary School

  • Naíscoil & Gaelscoil Éadain Mhóir

  • Nazareth House Primary School

  • Rosemount Primary School

  • St Eugene's Primary School

  • St Annes Primary School

  • Model Primary School

  • Good Shepherd Primary & Nursery; Derry, Londonderry

  • Chapel Road Primary School

  • Sacred Heart Primary School

  • Holy Family Primary School

  • St Eithne's Primary School

  • Lisnagelvin Primary School

  • Glendermott Primary School

  • St Therese Primary School

  • Drumahoe Primary School

  • Ballougry Primary School

​Post-Primary Education

Children normally progress to post-primary education at age 11. As a parent, you have the right to say which post-primary school you would like your child to attend. However, as each school has a maximum number of places, it is not always possible for each child to be placed in the school of choice. Post-primary education starts in year 8 and covers Key stage 3 and 4 (11 – 16 years). Post-Primary Schools in your area include:

  • ​Lumen Christi College, Londonderry

  • St Brigid's College, Londonderry

  • Thornhill College, Londonderry

  • St Columb's College, Londonderry

  • Foyle College, Londonderry

  • St Mary's College, Londonderry

  • St Cecilia's College, Londonderry

  • St Patrick's College, Londonderry

  • Lisneal College, Londonderry

  • St Joseph's Boys' School, Londonderry

  • St Cecilia's College, Londonderry

  • St Patricks & St Brigids College, Londonderry

  • Oakgrove Integrated College, Derry

​University and College

​After school, youngsters can choose to go to university or college – which are normally fee-paying. You can get information for all levels of Pre-school, Primary and Secondary Education – together with application forms – on the Education Authority website: www.eani.org.uk/

​You can also contact the Education Board for the Western Region at: 1 Hospital Road, Omagh, BT79 0AW, Phone: 028 8241 1411, Email: info@welbni.org.uk

​Where to Shop for Food

There is a great choice of food in Northern Ireland and no shortage of places to shop. It is usually cheaper to shop in the larger supermarkets. Here are some grocery stores in your area:

 There are also many Halal restaurants and markets in the area, and you can find out more details at: www.zabihah.com/reg/rJosGZGVqQ

  • Asian Foods, 4 Foyle Road, Derry.

  • Spiceland, Simpsons Brae, Derry

  • Halal Meat Derry, 4 Foyle Road


  • Saffron, 2 Clarendon Street

  • Chillis, 145 Strand Road

  • Mama Masala, 24a Queens Quay

  • Spice of India, 65 Buncrana Road

  • Indian Palace, 10 William Street

Where to Find Places of Worship

​As a multi-cultural area, you will find a convenient spiritual home or place of worship in your area: ​

If you are Roman Catholic:

  • Waterside , The Immaculate Conception, Trench Road,

  • St. Columbs, Chapel Road,

  • St Marys, Ardmore

  • Cityside

  • St Eugenes Cathedral

  • The Three Patrons

  • St. Patricks, Pennyburn

  • St. Brigids, Carnhill

  • St Josephs, Galliagh

  • St. Columbas, Longtower

  • St. Oliver Plunkett, Strathfoyle

  • St. Marys, Creggan

  • Our Lady of Lourdes, Steelstown

If you are Protestant:

  • Diocese of Derry, Creggan Street

  • Cornerstone City Church, Spencer Road

  • Glendermott Church of Ireland, Church Brae

  • Glendermott Presbyterian Church, Church Road

  • Carlisle Road Presbyterian Church, 58 Carlisle Road

  • First Derry Presbyterian Church, Magazine Street

  • Londonderry Free Presbyterian Church, Lisnagelvin Road

  • Clooney hall Methodist Church, Clooney Road


If you are Christian:

  • Derry Donegal Christian Fellowship, Northland Road

  • Life Triumphant Church, Glendermott Valley Business Park

  • Christ Church, Infirmary Road

  • Derry Baptist Fellowship, 11 Grove Place

  • Cornerstone City Church, 40 Duke Street

If you are Muslim:

  • North West Islamic Association, Pennyburn Industrial Estate

  • Letterkenny Islamic Community Centre

  • Aman Association, Enniskillen

If you are Hindu:

  • Hare Krishna Temple, Enniskillen

  • Guruduwara, BT47 6AH

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